Managing the relationship with client counterparts, being the first point of contact for any issues or tech requests.
Driving Kraken platform localisation for the domain your are responsible for, feed in and plan to meet client expectations while matching Kraken roadmap
Summarising and articulating client needs in your domain, considerations, timelines, etc internally to enable the execution of client platform maturity.
Directing internal Kraken software developers contributing your domain in the client program, as well as potential external Partners, on tech platform deliverables to ensure an overall successful and timely technology migration.
Supporting the client meets their business needs in your domain area via the delivery of tech.
Understanding the Kraken infrastructure, aligning client direction with the overall goal for the Kraken platform in your domain area.
Setting up training programs and workshops in your domain area to upskill the technical arm of the client.