The Professional Services Operations Leader is a senior strategic role responsible for leading day-to-day operations for the Americas Professional Services business. Have direct ownership of Business Process Management, Resource and Capacity Management, and Revenue Management functions. As well as key cross-functional partnership with Sales, Customer Success, Technical Best-in-class Support, and GTM Strategy teams. By maintaining an impactful, efficiently functioning operational engine, this leader will ensure our Services business delivers on customer commitments as well as on our business metrics. Lead directly and by influence to ensure our global Services business is adopting standard methodologies and completing global priorities!
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