Senior Software Engineer, Integrations


We are in search of a Senior Software Engineer to join our team, focusing on the development of foundational infrastructure for Gladly’s App Platform – helping to turn Gladly from a product into a platform. In this role, you will spearhead the creation of a framework that empowers our customers to seamlessly integrate with external systems and partners. While not directly responsible for individual integrations, you will architect and implement the backbone of our platform, enabling customers to effortlessly develop their own Gladly applications. Collaborating closely with cross-functional teams, including software engineers, product managers, and designers, you will ensure the scalability, reliability, and extensibility of our API framework. The ideal candidate will possess a deep understanding of RESTful principles, GraphQL and proficiency in programming languages such as Go, and a passion for delivering innovative solutions that drive customer success. Join us in revolutionizing how businesses connect and integrate with Gladly.

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