SunPower is seeking a Senior Program Manager, Innovation and Process Improvement as process improvement expert. The role will be reporting to the Director, Innovation and Process Improvement and will be responsible for improving the overall Quality for Customer Care Team. The position will collaborate with stakeholders across the business, will look holistically at the business processes and will review each phase of a process, assess its efficiency and value to the business, evaluate controls, and ideate to identify disruptive innovative or process enhancement opportunities. The role will have a unique blend of analytical and creative thinking, innovation, and appeal for technology solutions, while still be able to drive scalable improvements with existing tech.