Senior Director, Account Management Team


The Senior Director, Account Management will be responsible for the business results and for supporting the overarching goals of Bugcrowd’s business and its customers. Working across the business, the Account Management leader ensures cross functional collaboration, with Sales, Operations, Product, Engineering and Support. Key will be alignment with the go-to-market strategy to ensure we support both new and existing customers across the customer lifecycle journey. The leader will be a people first leader who drives a positive, productive and collaborative culture. With experience driving high performing and thriving organizations. Additionally, this leader will have exceptional operational skills and aptitude to lead the organizations to grow at scale. The Senior Director, Account Management together with their team, will use data and systems to analyze and measure key performance metrics to ensure that the strategy and direction is increasing adoption and customer business outcomes including usage, churn and net-retention.

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