The Senior Cloud Support Engineer (EMEA) isn’t just an ordinary role. Senior Support Engineers at Atlassian are responsible for improving our customer’s experience with our products, through preventative projects that solve problems at the source, getting the best out of our Support Engineers through technical training and mentoring, being an escalation point for support engineers, and troubleshooting technical customer issues. This role requires working with counterparts or peer from different support centers. The candidate must be able to work EMEA business hours unless business demands work during other hours of the day. In this role , it will kick off in assisting to support the Atlassian Access product.
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