Head of UX Design and Research – AWS Connect


We are seeking a Senior Design Leader to lead our growing UX design team. In this role you will hire, develop, and lead a team of UX Designers delivering innovation to support Amazon Connect and other new applications with tough design challenges. You will mentor and give career guidance as well as show design leadership to ensure our products are both trusted and loved by our customers. You will work with cross-discipline teams to advise on roadmaps, requirements, research inputs, product validation and keeping the quality bar high. We’re looking for someone who can bring in fresh insights and help lead innovation in a start-up environment with big challenging problems. As a role model for mixed method design & research best practices, you will leverage a deep understanding of customer needs, strong technical acumen, and strategic long-term business thinking to drive vision and execution of next generation initiatives.

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