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Head of Design Innovation, International

Gojek

The Head of Design Innovation, International role is a mix between an Executive Creative Director and a Customer Experience Strategist. With your international expertise in the consumer mobile space, you’ll take the wheel in guiding the visual design and customer experience strategy for International expansion & innovation by taking a customer lens approach. Your primary responsibilities include 1) translating the Gojek brand, visual identity and product experience to other markets, 2) connecting UX and marketing research, 3) defining CX metrics and strategies for measuring sentiment, and 4) spearheading innovation in design for international markets.

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