Entry-Level Implementation Analyst


We are seeking an entry-level implementation analyst to join our growing Customer Success team in our San Francisco office. This is a technical, customer-facing role focused on helping businesses around the world adopt our product.

Working with the customer’s finance and commercial teams, a successful applicant will enjoy using their numerical skills to understand complex business processes. As an entry-level implementation analyst you will work alongside our experienced Customer Success Managers applying your problem solving capabilities to design a configured solution which meets the customer’s requirements.

The onboarding process focuses on the features customers need to learn, based on the projects they aim to complete. This way, they can get up to speed as fast as possible and be one step closer to achieving their goals. Going above and beyond a customer simply making use of the product, we will continue pushing to maximize customer’s adoption. We want customers to end their legacy processes and become fully dependent on Enable for their financial processes.

As part of the Customer Success team, you will be involved in the entire implementation process including delivery, training, validation and ongoing support of the software once it has been adopted by the customer. The team manages Enable’s help center, producing new articles and video content, continually reviewing the current state of the help center and identifying where improvements can be made.

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