Director, Division for Digital Inclusion and Policies and Digital Transformation


In just two decades, the digital transformation has had a profound impact on societies around the world, from the earliest development of the Internet to the advent of massive social networks, blockchain and the new and current wave of artificial intelligence-based platforms. While these technologies provide unique opportunities to accelerate the achievement of the Sustainable Development Goals through innovation (SDG 9), they also raise new challenges to which humanity must respond in a human-rights based, ethical, accountable, inclusive and sustainable manner.

UNESCO is one of the key international organizations leading the UN’s response to these challenges, with a global mandate focused in particular on content issues, human rights, inclusion and skills development in the digital space, as well as connecting to UNESCO’s other areas of competence, including education, culture and the sciences. The incumbent, under the direct supervision of the Assistant Director-General for Communication and Information (ADG/CI), is therefore critically placed to make a major contribution to these global response efforts in a fast-moving and technically complex domain, including by providing overall strategic vision, intellectual and operational leadership and resource mobilization.
The incumbent leads the Division for Digital Inclusion and Policies and Digital Transformation within the UNESCO Communication and Information Sector. (The role of this vacant position does not include responsibility for UNESCO’s wider external communications, which is managed by the Division for Communications and Public Engagement.)
Through this, the incumbent is in charge of global programmes on universal access to information and digital inclusion, including multilinguism and indigenous languages, on digital policies and digital transformation, and of the Secretariat of the Memory of the World programme, promoting identification, preservation and accessibility of documentary heritage. The incumbent also serves as Secretary of the intergovernmental Information for All Programme (IFAP).
The incumbent does this in line with the Organization’s Medium-Term Strategy, Programme and Budget, and international development agenda, including the 2030 Agenda for Sustainable Development. As a key member of the Senior Management Team of the Sector, the incumbent advises ADG/CI on strategic, technical, operational, human resources and budgetary issues.

The incumbent exercises immediate supervision of the two Section Chiefs and one Unit Head and coordinates with the UNESCO Field Offices. The incumbent provides operational leadership to the Sections and Unit in the Division as well as the overall management of human and financial resources, planning and coordination of programmes and plans of action for the Division, including the mobilization of extrabudgetary resources and the establishment of partnerships, in line with the needs of the Regular Programme.

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