Director, Customer Success – Data, Insights, Profiles and Audiences


We are looking for a strategic leader to inspire a senior Customer Success team working our customers using Adobe’s Experience Cloud. The goal is not just retention and growth—it’s about thinking like the customer—understanding their goals and consistently delivering value. We are seeking a problem solver and organization developer —someone creative enough to design compelling programs that will scale, with management and organization change skills to put those programs into effect, and with business and operational savvy to bring together and report on efficiency. You will have individuals on your team with responsibility for outcome driven engagements determined by customer needs, helping us achieve our Customer Success mission of accelerating value for our customers.

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