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Customer Success Manager, Enterprise

Ironclad Inc.

As a Customer Success Manager, you’ll be responsible for partnering with some of our largest customers. As a Trusted Advisor with deep product knowledge, and empathy, you’ll understand customers’ business objectives and align them with product capabilities. You’ll lead end-user training and enablement initiatives, conduct business reviews, and serve as the “voice of the customer” in internal meetings. You’ll be responsible for ensuring retention, identifying new business opportunities, and driving high product usage, and value across our customer base.

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