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Customer Success Associate

SafetyCulture

To take our customers from beginners to Champions, Customer Success professionals are the most important touchpoint for a large portfolio of managed enterprise and SMB customers who use iAuditor to drive safety and quality outcomes. The Velocity team manages the end-to-end customer lifecycle for our SMB customers, from delivering pre-sales advisory, provide product expertise to the Sales team, onboarding new customers, drive product adoption, to managing post-sales customer relationship and guides the customer to continue realising value from our product offerings. Fundamentally, the Customer Success function within the Velocity team is the key pillar in ensuring our customers derive value from our products, and ultimately renew and grow their relationship with us.

To apply for this job please visit jobs.lever.co.